Website Design
       
 


About us

Website Design

Domain Names

Countact Us

 

 

 


Our Services  

Domain Registration:

We are Nominet members, which means that we are able to register domains directly with the body responsible for maintaining the register of UK domain names. This means that we can offer competitive prices for .co.uk domain names as well as fast and efficient customer service, as we're not dealing with a reseller to manage your UK domain. .uk domain names are registered for two years at a time. Domain registrations include free email and we forwarding.

Costs:

  • .uk registrations and renewals: £25 per .uk domain per two years (vat not applicable).
  • Other domains: We can also register all other types of domain. Please contact us for prices.
  • Transfer of registrar: There are no charges made for transferring .uk domains to or from us. Charges may apply to transfers of other domains. We will advise you of these before starting the transfer.
  • Other changes to domain names: (eg change of contact details, DNS, ownership). So long as the registrar does not charge us to make these changes, we will not charge you. If charges are involved, will will advise first and they will be passed on to you at cost.
  • Changes to costs: If we intend to increase domain registration fees, we will always advise you of this by email at least 28 days before your domain is due to expire.

Terms and Conditions:
When you register a .uk domain through us, you will be bound by Nominet's Terms and Conditions. Please read these before ordering a UK domain registration from us.
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Website Hosting:

We offer a number of hosting packages, which can be tailored to suit your needs and your budget. Please contact us to discuss your requirements. Hosting packages are paid for yearly in advance. If we intend to increase the cost of your hosting package, or any other service that we are providing you with, we will notify you of our intention to do so at least 28 days before payment is due.
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Customer Service:

Contacting us:

You can contact us by phone between 9am and 5pm, Monday to Friday. Outwith these hours, you will be able to leave a message on our answering machine for our attention at the beginning of the next working day. You can email us 24/7. We will endeavor to respond to your query within the hour during our working hours, either with a solution / answer or an estimated timescale for a solution / answer to your query. Postal contact details are as below:

Justin Swabey
Realistic Web Designs,
Corriechoille Lodge,
Spean Bridge,
Inverness-shire.
PH34 4EY

Tel: 01397 712002

Charges for work carried out:

If any costs will be involved with work that we do for you, we will advise you of these and ask for your approval before carrying out the work.

Code of practice:

  • We will endeavor to always communicate with you as early as possible to convey any changes to our rates, but always within 28 days of a payment becoming due.
  • We will endeavor to be as thorough as possible in telling you how much work that we do for you will cost, and if work is likely to go over an estimate that we have given you, we will contact you before this happens.
  • We will not try to sell you a service that we do not believe you need.
  • Any personal details that we hold for you will be kept confidential and not passed on to anyone without your permission.
  • Technical issues that effect the availability of your domain, website or email will be given top priority and dealt with before any other work.
  • We will deal with any complaints received thoroughly, courteously and promptly. If we are unable to reach a resolution with you we will provide you with contact details for any other organization that you may be able to take your complaint to (eg Nominet in the case of UK domain names)

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©Realistic Web Designs 2004
ALL material on this site is protected by copyright

Nominet Member